Thursday, July 2, 2009

Dear Mr. or Ms. Genderswap

No doubt, you know I'm calling you this because I can't tell if you're a woman or a man. If you would like to clarify, please let me know, but then again, I'm not sure if you have enough money to get teh internets.

I am replying to your earlier accusation that because we could not fill your brand name Xanax 0.5mg on Medicaid until we got prior authorization, that we are all retards who don't give you your fucking pills.

I assure you that, in fact, if we got the prior auth number real quick-like, you would've gotten your yummy pills and would've been on your way to have a drug party weekend. However, since you had to be a fucking cunt/prick about it, you will get nothing and like it. This wasn't my decision, because I don't have such authority, but fortunately, the pharamacist felt the same way, and you can cram that worthless piece of paper that used to be your prescription up your ass.

Next, you call us retarded because of the prior auth being needed. K, then. If I wanted to get my pharmacy to fill my hypothetical pain pills in a hypothetical "quick time", what I would do is say that I was wondering about how long it would take to get ahold of the doctor's office. The nice man or woman behind the pharmacy counter would say that they don't know because they don't have a fucking crystal ball, but you get the idea. Now, after that, rather than throwing my hands in the air and letting out a gigantic sigh, I would go about my daily life, give it a day or two unless I was in REALLY BRUTAL FUCKING PAIN!!!!!!! After seeing you, Mr. or Ms. Genderswap, I know you weren't in that much pain, because when I said it would be a few days (a few days ago), you told us to take our time and that you were in no real hurry. But dangit, it's a few days and you need your pills now!!!!! But if I was in REALLY BRUTAL FUCKING PAIN!!!, I would ask the pharmacy to call me when things were all set and try to make the best with what I got.

Let me take a moment to define REALLY BRUTAL FUCKING PAIN!!!!!!, okay?

REALLY BRUTAL FUCKING PAIN!!!!!! can be classified as such:

1.) When you have recently lost a limb and it's still flopping on the ground.
2.) When you get shot 9 times.
3.) When someone stomps your face to the curb, if you are still alive to tell about it... or write about it.
4.) When your nuts get chopped off by anyone other than a surgeon.
5.) When you become the human torch.

These are only a few of the examples. Pharmacy friends, feel free to add more.

In conclusion, Mr. or Ms. Genderswap, it wasn't our damn fault about the prior auth. Next time ya want your pills NOW ZOMG I'M IN REALLY BRUTAL FUCKING PAIN!!!!... call ahead.

Yours most sincerely,
ACT

Friday, June 19, 2009

Doucheholes!!!!

Yes, I know my updates are infrequent, but generally, it happens that someone's gotta do something REALLY fucking annoying to get me to post it here. But enough of the polite stuff, you people come here for the bitching, and I've got a heaping spoonful of it!

Today was one of those days where the Angry Pharmacy was busy, due to the fact that it was just me and the pharmacist for practically the entire afternoon. Unfortunately, the only cashier up front is our manager, and he can't leave the front end area because of the obvious "don't steal shit" reason. So this mother needs to take her son to the bathroom, which is back in the storeroom. So *I'm* the one who's gotta walk in back and make sure that they don't start... well... stealing shit! So while we're up to our fucking eyeballs in prescriptions, I've got to wait while this kid has a bathroom party. Meanwhile, we're still busy. Here's a novel thought! If you have to take a piss in a public place, do what I do- wait a while. To me, there's nothing like the feel of my cheeks on my home porcelain. It's like a home field advantage while I do my business. Why can't other people realize this too????

Another thing that irked me was, go figure, Medicaid. Usually, I'm pissed at the typical trash that's on the program. Today, the program was the thing that confused and infuriated me. Apparently, Medicaid will pay for the trashy to get condoms. Yep. You know those Trojans that everybody else has to use their own money for? Yeah. You get 'em free. I always respectfully pay for my goddamn condoms because I think of it like a "pay-to-play" system. With the angry girlfriend, it's condom or nothing, and I respect that, because we don't need little angry kids just yet. But fuck, at least I feel like a good person for throwing my money at the condom companies. But no. These douchebags get their condoms for free. On the one hand, I resent that not only do I have to pay for MY condoms, but I have to pay for the trash's condoms too. It's like I'm the white trash wingman over here! "Yo, bro! Just in case you get lucky, here's one of these on me!" NO!!!!!!!!!! That's not me at all, New York State! I'd give these people a stiff, American "FUCK YOU", and tell them to do the nation a favor and get their nuts cut off or get syphillis! But then there's the rational part of me that says, "Thank fucking Christ they're doing something so there aren't little Medicaidlings running around!" So I'm torn on this one. Thoughts?

Now, just a couple friendly reminders. First, if you know you have like 10 refills, please for the love of fucking GOD!!!! Call them in! Give us a couple hours. Don't just dump them on us and say, "I'll be waiting in the store, and it better be ten minutes, boy!" Because if you do that, then I have no problem telling you to sit down and quit licking your chops over your fucking Hydroco-dans.

Next, if you're going to be waiting for your pain pills, just have a bit of fucking self-respect and take a seat. If your insurance is ok and you aren't an abuser, you will be getting them one way or the other. But if you're drooling on my counter or just staring at me from the minute I open the bottle, I will intentionally make you wait longer. Have you ever noticed that when you open up someone's bottle of either pain pills or hard-on pills, it's like you've just opened a pack of Beggin' Strips for your dog? Fuck you. Sit down. Shut up. The pissed off man behind the counter will bring you the pills when they're ready.

And please please please please PLEASE! DO NOT BE AN ASSHOLE! If you're going to be a douchehole to me, I'm going to make you wait. If you go above and beyond, you just won't get your shit. I mean, yes, generally we will fill your prescriptions, even if you get pissed. But if you're tossing around language used in this blog to us, we're going to flip you off and send you on your merry way without your drugs.

In a bit of cashier news, it's a really fucking bad idea to question my intelligence. I had to go out to the bottle room because our regular guy was on break. So I go to the redemption window and some bitch is just staring at me, because she's one of the people who use the bottle returns as secondary income aside from foodstamps. So I ring them up and immediately, she goes into the whole "you counted wrong" thing. I politely told her that I only counted what she put on the table. Then she tells me that I'm retarded and that the customer is always right. Oooooh, she just said the magic words. I believe what I wanted to say was "fuck you in the neck." But I held my tongue because that's a firable offense. So yeah, I did get mad, and then I got even too. Not only did I intentionally short her on her bottles (which she didn't notice), I told her that I have more years of formal education than she has real teeth, and then told her that I will gladly follow her to the service desk to make sure that the nice ladies over there give her the correct change back. You call me a retard, I make your life fucking hell on earth. Merry Christmas, twat.

That's all for now, friends.

Damn it to hell,

A.C.T.

Friday, May 1, 2009

Common Goddamn Courtesy

Hey boys and girls. Today's rant is, as you can see, about common goddamn courtesy, especially when it comes to the phone.

Now, the majority of the phone calls I field are at the "tech" part of my job, so this will largely be a "tech" based rant. First off, do NOT say "Hi yes, I need all of my pills refilled. You know, whatever's due for me now. And can I get that in 5 minutes?" Seriously, this has fucking happened to me before. I know that the Angry/Angriest Pharmacists have picked this one apart to death by now, but as a tech, it's my job to make the pharmacist's life a little easier by fielding these calls so they don't have to deal with the inane shitspew that comes out of a caller's mouth.

Let's go to the drawing board. FIRST!!! DO NOT start going right into the prescriptions. If I say "Thanks for calling the Angry Pharmacy, how may I help you?" I do not want to be greeted by "fill all my scripts." If you treated me like a human fucking being, I would be more inclined to, you know, be nice to you. But if you start off like that, you're on the fast track to nowhere. So be courteous. Say please and thank you and all that other shit your parents were supposed to teach you.

Next, give your goddamn fucking name. I'm not a mind reader, for fuck's sake. Unless you're the .001% of the pharmacy customers that I can actually place a voice with a person, I'm going to need your name.

Okay, so now I've got the name. Mr. Steven F. VonRottencrotch. Perfect. Don't say "just fill everything I need." I will hang up on you faster than you can say "fuck me up the cornhole!" Give me either the prescription numbers or the names of the drugs that you need filled. Not just "everything". I want to know what you want filled, so I can make sure I fill it.

Now, if I say "okay, I'm running it through your insurance right now," don't hassle me. Our system sometimes takes a little bit to send and get a response from the insurance company. If it's been 10 seconds, that's normal!!! You don't need to pester me about what I'm doing. I guarantee you, if I was touching myself, I would be fired.

Finally, just say thank you when you're finished. Again, common goddamn courtesy is the name of the game. I've got a lot of shit to do, filling pills, dealing with other fucks at the window who have a variety of different issues, and I don't need your fucking bullshit too.

To those who do that? You're on notice.

Damn it to hell,
Angry

Friday, April 24, 2009

Yeah, I've been busy

Hey all. Yours truly has been busy for the past few weeks bending over for the Man and all that not-so-happy horseshit. But I assure you that I am still alive and committed to my rambling. After all, it's the only thing that's keeping me sane right now. I'm ready. You ready? Great, let's go.

To start, here's a big fuck you to the Foodstampable and MedicAid asswipes. Now, I know that government assistance is needed for some people, and some people don't abuse the system, but this is for the 99.9% of the other jackholes who should just turn over in their cardboard dumpster home and die:

IF YOU ARE GETTING STATE AID, YOU DO NOT CONTROL THE PLACE. My workspace is my dojo, and if you enter that dojo fingering your navel and hocking dipspit and saying "Well sheeyit, I dun needs theym theyr cigamarettes n' put it awn muh Fewdstaymps cahrd," will earn you a first-class one-way ticket to a hearty fuck you. Yes, Foodstamps in New York State have a thing called Cash Benefits, so if you're still broke after you buy your food and want to buy beer or cigarettes, you can still get the state to pay for it! Fuck those assholes in the neck. Oh, and for you MedicAidable fucks: cough up the goddamn dollar to pay for your meds!!!! Jesus fucking Christ! It's a GOD DAMN DOLLAR! Reach down into that sweatstained pocket of yours and pull out the nastiest looking dollar bill you've got. I don't care, as long as you pay for your fucking medicine. I am a taxpayer, and I DO have the right to say fuck you. PAY THE FUCKING DOLLAR.

Now, this next tidbit is for the older generation (from 70 and up). Yes, I know that there are some of you that try to get up with the times, but I'm talking about those ignorant senile fucks that won't listen to a god damn word I say. I'm not talking about the legitimately hard of hearing. I'm talking about the stubborn old geriatrics that think they know best about everything. Case in point. At the Angry Pharmacy, we have a system in place where you need to check that you don't want to be counseled by the pharmacist, and you need to click this before submitting your signature. If you don't, you have to sign all over again, so to make things easier, I give people spoken directions. "Do you have any questions for the pharmacist? No? Then click the top box and then the OK button when you're finished signing." But what do they do? Yup, you guessed it. They don't bother clicking the checkbox until AFTER the OK button. Then we have to do it allllllll over again. I may be making barely above minimum wage, but I do know something. Seriously, just take a step back. If you have a hard time understanding, I will gladly repeat myself for you with a smile on my face. Seriously. Just don't think you're all-knowing because I'm just a young prick. I know I am, but I'm a young prick that knows how to do his job.

While we're on the subject of old people, here's another one. Penny counters. Now this is one of those things that transcends age. If you have the change, that's great. If not, don't waste my fucking time counting out every god damn penny until you realize "Oops! I'm a few short!" and then just give me another dollar or whatever. Jesus. Is it seriously that hard to just give me a dollar rather than put me and everyone else in back of you through the bullshit of having you wonder "Hmm... is this a dime or a penny?"

This one is to a very special piece of useless human scum that has his seat in hell booked in advance. This guy comes in here nearly every day, and it seems like it's ALWAYS my line. Said douchebag spends 3 hours in the store looking to see if there are any price discrepancies and then if it rings up wrong, our scan guarantee is that if it's wrong, it's free plus a dollar. This happens with nearly every item. And if I make a mistake and hit the wrong button and he catches it, it's free plus a dollar. He pulled this shit on me once and I just told him no flat out. I made a mistake and I told him so. He promptly calls my manager over and tells her to fire me. She laughs and just gives him the discount. Whatever. I wasn't going to give it to him, but if I'm overridden by the boss, that's fine. I'm not happy about it, but still. For that fatass piece of shit, I hope you choke on your discount.

Next up is a not so heated request of all grocery shoppers that really shouldn't have to be stated, but has to anyway. Therefore, I promise to try REALLY hard not to sound like a dick in this one, because some people legitimately don't realize it. IF YOU ARE IN AN EXPRESS (20 ITEMS OR LESS) LANE: Please please please please PLEASE do not write a check. It holds up everyone in line and just makes the cashier miserable. Not only do most people wait for the order to be totaled before they BEGIN to write the check, but then it takes a while for the machine to process it. If you're in an express lane, the object is to be quick. Any type of credit/debit/fucking EBT card or cash is fine, but if you HAVE to use a check, make sure it's at least filled out most of the way or be aware that we can print the check out faster than it takes for you to write it.

Now this next rant is one that comes from the few days that I had to spend out in the bottle room. I swear to Christ, here is where you find the lowest lifeforms on earth. Seriously, these people aren't worth anything and I have no problem saying it. The people that make bottle returns their secondary income are the trashiest, scummiest fucks you will ever meet. Not only do they not clean their bottles, but they also have about 5,000 of them, and then dump their beerwater onto MY floor when they just dump it into their cart. In one particular disgusting instance, some douchebag either himself or had his dog take a dump in one of our carts. I am not making this up. If I track that fucker down I will knock his teeth out and ram them down his throat. Another random thing I found in a cart was a plastic bag filled with dirty ashtrays and cigarette butts. I'm fucking bringing in the carts, not cleaning up after your hillbilly whitetrash fucked-your-momma ass. Have at least an inkling of common God damn courtesy to not treat us like shit. I do my job. I do my job well. But I will not clean up after you lazy fucks.

In closing, I guess this entire rant can be summed up by the motto we should all live by: DON'T BE A DICK TO PEOPLE MAKING MINIMUM WAGE!!!!

Damn it to hell,
Angry

Tuesday, March 17, 2009

Taking the corporate dick

Greetings, and welcome to the Angry Cash/Tech blog. If you think I'm directly ripping the Angry/Angriest Pharmacist, you're probably right. They say imitation is the sincerest form of flattery, but I just got to thinking that if these guys can rant about the douchebags that pick up their drugs, I can talk about the tech point of view, and the douchebags that pick up groceries.

What you need to know about me is the bare minimum. I'm a young adult still in college, I work at a grocery store and a pharmacy, both chain stores, and I have a bad attitude. If I offend you, don't read any further. My rantings will be profane and angry, but also honest and in my own words. There will be no dancing around subjects, there will be no filters.

So today, my rant is about taking the corporate dick. I recently got the second job at the pharmacy so I can pay for college. With my about $9/hour at the grocery store and the $7.50 from the pharmacy, I'd have a good chunk of change saved up. Here's the thing though. The grocery store decided to pull a real dick move and scheduled my for 9.5 hours. I mean, this would be nothing if I hadn't been working at LEAST 20 hours. So fuck you guys. If you're going to throw a shitfit about me getting another job to pay the bills, then I must be the second coming of Christ. Fuck management and everyone that looks like management.

Seriously? I'm a student. I need two jobs to pay the fucking bills. I can't do that when you decide to get all pissy about a second job and screw me out of hours. I'm available 45 hours a week, and 9.5 hours is just a fucking joke. If you're going to fire me, just do it already!

Now, that's nothing compared to the baldyheaded fucks at the corporate level. These are the people that say "we're going to save the environment by offering organic products and use reusable bags" and then at the same time litter their stores with paper garbage that proclaims how "green" we are. Seriously, make up your goddamn mind! These are also the assholes who decide the payrate and the MuZak. Seriously, I would not mind at all working for my $9/hour if I got to listen to decent music. I'm not asking for Framing Hanley or Metallica or anything like that, but anything is better than the Jonas Brothers. Seriously, it makes me want to take my car keys and burst my eardrums.

Then the immediate holier-than-thous are just fucking unbearable. I'm a shift supervisor as well as a cash monkey, but when the other shift supervisors don't have the god damn common courtesy to fucking give the cashiers their breaks on time and don't say a word, that pisses me off too.

Whatever. I'm done for the night. Ranting has tired me.

-Angry Cash/Tech